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Frequently Asked Questions

How long is the order processing time?

After an order is placed, we will get back to you within 1 working day and usually you can expect to receive your order within 3 working days

How do I make an exchange?

We will exchange item(s) due to manufacturers' defect only.The item(s) must be returned within 7 days of purchase in its original packaging and condition (unused and in good condition).We will require the original tax invoice as proof of purchase.We encourage you to help us check for defects before accepting our delivery.Please note that the item(s) cannot be exchanged without the original tax invoice and we reserve the right not to accept the item(s).

What kinds of payment methods do you accept?

We accept Bank Transfer, Credit Card and Paynow

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